Terms & conditions

Ak24parts.com online internet store and website terms of use.

1. BUYING / ORDERING GOODS
1.1 All spare parts -15%

2. DELIVERY TIME 

3. GOODS WITH DEPOSIT MONEY - CORES

3.1 GOODS WITH DEPOSIT MONEY - CORE are considered to be starters, generators, steering racks, drive shafts, brake supports, power steering pumps, air mass meters, injection nozzles, etc. and in their case, the cost of the deposit is added to the price (it can vary from 10€ ). The cost of the deposit depends on the specific product. The deposit is displayed next to the product in the shopping cart. The buyer will deliver the housing (old detail housing) with the deposit to car goods within 24 hours and no later than 6 months after receiving the order. Autokaubad24 will deliver the old body to the factory for inspection with a deposit. The deposit will be returned to the buyer after the factory has confirmed that the old housing meets the requirements stated in point 3.2. If ak24parts.com does not deliver the buyer's old housing or the housing returned by the buyer does not meet the requirements stated in point 3.2, the deposit is not subject to return to the buyer. It may take up to 3 months for the case to be inspected at the factory. Buying a product with a deposit is similar to buying a water bottle or other beverage bottle in a store. By bringing a bottle to the tare, you will get back the deposit amount. 

Example: 
You order a brake caliper.
Purchase price: 50€
. The deposit for the housing is added to the purchase price (the amount varies depending on the product). 20€
Total to be paid: 70€
You receive the goods and change the brake caliper. You send or bring back the old brake caliper and you will be refunded the housing deposit of 20€
In total, you paid 50€ for the brake caliper

3.3 REQUIREMENTS FOR RETURNABLE STARTERS, GENERATORS, STEERING BARS, DRIVE SHAFTS, BRAKE SUPPORTS AND POWER STEERING PUMPS, AIR MASS READERS (GOODS WITH DEPOSIT MONEY ):
4. OTHER INFORMATION: 5. RETURN OF GOODS 6. PAYMENT  




7. DELIVERY  
To the EU countries starting from 4.90€


We send ordered car spare parts and other goods to the following European Union countries:
Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Greece, Ireland, Italy,
Lithuania, Latvia,  Netherlands, Portugal, Poland, Romania,  Spain, Sweden, Slovakia, Czech Republic
, other countries will be added soon...

1)  By courier:

To the EU countries starting from 9.90€
Delivery by regular courier service is generally 7-8 days. The exact delivery time depends on the product ordered and the location of your country.

The courier will deliver the goods to your home or to another address specified by you

The goods are generally handed over to the courier company within 2 working days after the money is received on Ak24parts.com account. Depending on the product, the delivery time may be longer. 

2) Parcel machine:

To the EU countries starting from 4.90€
The delivery time to the pickup point parcel locker machine is generally 7-8 working days.  The exact delivery time depends on the product ordered and the location of your country.

 
 
All goods sold in the e-shop are subject to a guarantee subject to the laws of the EU. If the product has a different (longer) warranty period than the one provided by law, this is indicated separately in the product description.
In the case of a warranty case, an expert's fee must be paid for diagnostics (fault detection) performed on the goods if the Seller is not responsible for eliminating the defect in the goods and repairing the goods is not possible. The Buyer must also pay the diagnostic fee if the goods are not found to be defective as a result of diagnostics (error detection) and the goods meet the manufacturer's technical requirements. The amount of the expert's fee may be different and depends on the price list of the supplier of the goods. 
The Warranty  page is an integral part of these terms and conditions, and by accepting these terms and conditions, you also accept the Warranty terms stated    on the Warranty page.

9. REGISTRATION
We recommend registering as a user of our e-shop. By logging into the e-shop, the registered user can view the current status of his order (whether the money paid for the order has also been received by us, whether the goods have been assembled or already shipped, etc.).


10. PRIVACY POLICY

10.1 Ak24parts.com owned by Autokaubad24 OÜ has an obligation to protect the privacy of customers, buyers and users (hereinafter the customer). These terms of the privacy policy deal with the collection, use, publication, transmission and storage of customer data. The activities of Autokaubad24 OÜ are in accordance with all relevant activities and relevant legislation of the European Union and the laws of the Republic of Estonia.
By agreeing to the conditions of the Autokaubad24 OÜ e-store, the customer automatically agrees to the terms of the privacy policy, giving Autokaubad24 OÜ consent to the automated processing of his data.
10.1.1 The customer can always withdraw consent through our e-shop or by making a corresponding statement in a form that enables written reproduction. Withdrawal of consent or statement is not retroactive.
 
COLLECTION AND USE OF PERSONAL DATA
10.2 Personal data is data directly or indirectly associated with the customer as a private individual, which Autokaubad24 OÜ collects and processes to fulfill the contract concluded with the individual or to contact the individual and to fulfill the obligations arising from the law. The customer is responsible for the correctness of the personal data published by him.
10.3 The customer's personal data may be collected in the following ways:
• when submitting contact data (name, postal address, social security code, telephone number, e-mail address, IP address) in the Autokaubad24 OÜ e-store;
• when using the e-shop or through cookies;
• when registering in the e-shop;
• when making a purchase and/or order in the Autokaubad24 OÜ e-store, storing personal contact data or data regarding purchase preferences (Autokaubad24 OÜ may ask certain areas of the e-store to voluntarily provide personal data and personal information. The personal data entered may include name, address, zip code, e-mail address , phone number and other data);
• when submitting an installment payment request.
 
COLLECTION OF OTHER DATA
10.4 Autokaubad24 OÜ may also collect non-personalized data, i.e. data that cannot be directly linked to a specific person (for example, gender, age, language preferences, location). Autokaubad24 OÜ can also store data about the customer's activities in our e-shop. The above-mentioned data is aggregated and used in order to be able to provide useful information to customers and for us to know which e-shop products and their parts are of most interest. Aggregated data is treated as non-personalized data in this privacy policy.
 
STORAGE AND USE OF COLLECTED PERSONAL DATA
10.5 With the help of collected personal data, we have the opportunity to inform customers about new products of Autokaubad24 OÜ, various campaigns and other important events.  
10.6 A customer who has added himself to our newsletter list, but no longer wishes to be on our newsletter list or to receive notifications about products that may be of interest to him, has the opportunity to remove himself from the list of recipients at any time by sending a corresponding request to [email protected] or by clicking the "unsubscribe" link in the received newsletter remove from list".
10.7 Autokaubad24 OÜ also uses the collected personal data to deliver the order and fulfill the obligations to the customer. 
10.8 In order to better serve the customer, Autokaubad24 OÜ has the right to disclose information about individual users to third parties who provide services to Autokaubad24 OÜ and have undertaken to keep the information they receive confidential. Third parties can be, for example, cooperation partners, whose tasks are the delivery of e-shop goods or the offer of installment payments. 
10.9 Personal data is stored only as long as it is necessary to store it to fulfill the purpose of data collection in accordance with this Privacy Policy. Autokaubad24 OÜ may retain data longer than it is necessary to fulfill the requirements arising from the law or to protect the legal interests of Autokaubad24 OÜ.
10.10 Autokaubad24 OÜ stores customer data for a maximum of 3 years from the customer's last order or from the moment the customer made a purchase. Autokaubad24 OÜ stores data that Autokaubad24 OÜ is required to store due to legislation (e.g. accounting data) based on the requirements stipulated in legislation. 
 
MAKING A PURCHASE AND PERSONAL DATA AND THEIR CHANGE AND DELETE
10.11 The customer can make purchases on the Autokaubad24 OÜ page with or without registering as a customer. In the case of an unregistered purchase, the Customer is obliged to disclose the following personal data to Autokaubad24 OÜ: first and last name, phone number, address, e-mail address and delivery address.
10.12 Customers who wish to register on the Autokaubad24 OÜ page must provide the following personal data: first and last name, gender, e-mail address and set a password. By registering, the customer creates an account.
10.13 The customer has the right to change and/or supplement personal data in his account at any time. The customer is responsible for the correctness of updated and changed personal data. The customer also has the right to delete his account. To delete the account, you must contact us by e-mail at [email protected]
10.14 The customer's personal identification code is required only if the customer buys goods by installments. In addition, also when purchasing additional services where the customer's personal code is required (for example, to insure the goods in the case of goods with a warranty). When purchasing by installments, other personal data are also required, such as workplace, profession, etc.
 
PROTECTION OF PERSONAL DATA
10.15 The technical measures of Autokaubad24 OÜ ensure the protection of the customer's personal data against any illegal use: including illegal modification or destruction and disclosure of personal data, theft of personal data.
10.16 The client has the right to demand the termination of the processing of his data, information about the use of the data provided by him, and the transfer of data to him in a commonly used format. The data is forwarded to the customer by e-mail. Applications are allowed to be submitted only in a form where the person who made the application can be identified (digitally signed or personally signed on site). Autokaubad24 OÜ has the right to respond to such requests within 30 calendar days. We treat the request to stop data processing as a request to stop the status of a customer registered in the e-shop. 
 
SECURITY
10.17 Customer passwords are encrypted and are related to personal data and only authorized persons can access them. Data is double protected. All data is transmitted via the secure https protocol. An encrypted data communication channel with banks ensures the security of the purchaser's personal data and bank details.
 
PRIVACY POLICY CHANGES
10.18 The privacy policy is public and freely available to those who wish to do so on the Autokaubad24 OÜ page. If a change is made to the Privacy Policy, it will also appear publicly on the Autokaubad24 OÜ page. The responsible processor of the client's personal data is Autokaubad24 OÜ.
 
COOKIES
10.19 Autokaubad24 OÜ uses cookies on its page to ensure a higher quality service of the e-store. Cookies are tiny data files that the web server sends to the client's web browser, and which collect information about the client's device when the client visits the e-shop with this device. Cookies enable the customer to be recognized across websites, services, devices or browsers. Cookies are useful. Cookies remember the customer's login data, so the customer does not have to re-enter them every time he logs into the e-shop. Cookies help Autokaubad24 OÜ and third parties determine which parts of the e-store are the most visited and help recognize which pages and page functions customers use and how much time they spend on these pages. Based on the aforementioned information, the Seller can better develop the e-store environment and improve the user experience.
10.20 The customer can partially or completely delete cookies. By accepting the privacy policy, the customer confirms that cookies will be added to his computer. The customer can withdraw his consent at any time, but in this case all the necessary functions of the e-store may not work. The customer has the right to ask the cooperation partners of Autokaubad24 OÜ for information about which cookies they use.
  
11. WEBSITE TERMS OF USE:
By staying in the web environment of the Autokaubad24.ee online store, you agree to comply with all terms of use. Reproduction, copying, quoting and distribution of the information contained on the Autokaubad24.ee website can only be done with the consent of Autokaubad24 OÜ. The materials on the Autokaubad24.ee website - articles, pictures, videos, design, etc. - belong to Autokaubad24 OÜ or the corresponding licensor. You may not copy, reproduce, publish or otherwise use the materials on the Autokaubad24.ee website.

Only an internet link to a page/product with direct reference is allowed.